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#103 Pavers Series: Creating Value Beyond the Sale

Steve Tjornhom is the owner / CEO of TruSeal America LLC and M & M Construction and Asphalt. Steve and his brother Pete founded TruSeal America in 2000 and both play a very active role in the day-to-day operations of the company. Currently Steve is responsible for the direction and vision of TruSeal America while still involved with sales, marketing, and strategic initiatives. He has been married 39 years, is the father of 2 and has 6 grandchildren. He is an avid outdoorsman and enjoys hunting, fishing, his hunting dogs, and spending time outdoors with his family. 

In this episode, Gary and Steve discuss: 

  1. Lessons on Long-Term Customer Loyalty in Lawn Care
  2. Building Customer Trust Through Clear Expectations
  3. Delivering Excellence: Lessons on Service and Performance
  4. Aligning Customer Success with Company Success

Connect with Steve:
LinkedIn │ Facebook │ Instagram

Talk With Gary Directly On How Rabine Can Help Grow Your Business!

Rabine has over 39 years of experience in exterior facilities management. We’ve performed work in all 50 states, and are valued partners with some of the country’s largest brands. We pride ourselves on quick turn-arounds, minimal disruption for your business, and our reputation for reliable, quality service. We offer turn-key solutions facilities. We have on-staff engineers. We’ve seen it all. We do it all. Innovation and technology are what make us tick.