Jose Herrera is the CEO and Co-Founder of Horatio. Horatio is the trusted partner for some of the fastest-growing startups and enterprises in the world. Their on-brand customer support teams help them leverage CX as a revenue generator through personalized customer experience support. As seen on INC, Forbes, and Bloomberg, as well as the 2022 Customer Contact Week Next Generation Leaders Award recipient. Horatio is headquartered in New York City, with main offshore offices in Santo Domingo and Santiago, Dominican Republic.
In this episode, Gary and Jose discuss:
- Do What You Do Best, Outsource the Rest
- Helping Founders Scale with Documentation & Process
- Why a Culture of Giving Builds Teams That Go Beyond the Paycheck
- Profitability Is Not a Dirty Word: Rethinking Startup
Talk With Gary Directly On How Rabine Can Help Grow Your Business!
Rabine has over 39 years of experience in exterior facilities management. We’ve performed work in all 50 states, and are valued partners with some of the country’s largest brands. We pride ourselves on quick turn-arounds, minimal disruption for your business, and our reputation for reliable, quality service. We offer turn-key solutions facilities. We have on-staff engineers. We’ve seen it all. We do it all. Innovation and technology are what make us tick.
